Green Consultant for a
healthy beautiful environment
healthy beautiful environment
| We use all natural organic cleaning products on your home. |
678.896.6972
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A-1 has proven themselves to be
reliable and trustworthy. The quality
of their cleaning is excellent.
reliable and trustworthy. The quality
of their cleaning is excellent.
Most Frequently Asked Questions Below...
| With A-1 Cleaning we are different from the other cleaners - we are a family owned & operated custom textile cleaning company with the highest levels of certification and experience in the industry. |
Do I have to sign a contract for your
service
No!. We do not make you sign a contact. If
you are not happy with our service please
feel free to discuss the situation with us to
allow us to correct whatever the problem is.
We do have our terms and conditions
listed clearly for review. You must agree to
our terms and conditions by Signing it and
give it to your cleaner or Mail it to us.
service
No!. We do not make you sign a contact. If
you are not happy with our service please
feel free to discuss the situation with us to
allow us to correct whatever the problem is.
We do have our terms and conditions
listed clearly for review. You must agree to
our terms and conditions by Signing it and
give it to your cleaner or Mail it to us.
I could be your new customer, how do I get an estimate?
The fastest way to get an estimate is to use our on-line estimate form where you
will be offered a few simple questions to help us understand your needs and
provide you with the fast quote. However, if you need to call us, please leave your
message with the zip code, total sq footage and the number of bedrooms in your
home as well as the phone number to call. If we have not returned your call within
one business day after you left a message with your zip code, it means we do not
service that particular area at this time.
The fastest way to get an estimate is to use our on-line estimate form where you
will be offered a few simple questions to help us understand your needs and
provide you with the fast quote. However, if you need to call us, please leave your
message with the zip code, total sq footage and the number of bedrooms in your
home as well as the phone number to call. If we have not returned your call within
one business day after you left a message with your zip code, it means we do not
service that particular area at this time.
Are You Bonded & Insured?
YES! We are Bonded, and Insured. Please feel free to ask to see our Liability
Coverage.
What if something in my home gets broken?
A-1 Cleaning realizes the nature of cleaning requires our staff to touch virtually all
items within one's home or office. If any damage/loss does occur, simply notify A-1
Cleaning within 48 hours of the cleaning date.
What if I have pets?
We love all animals, however, some pets shed a lot of hair and thus substantially
slow down our cleaning time, so we charge additional $10 per pet to compensate.
Always remember to keep guard dogs and other potentially dangerous animals
locked up in a dedicated place for the duration of a cleaning session.
Do I have to supply anything?
No! A-1 Cleaning supplies all cleaning supplies and equipment. Should I tidy up my
home before the cleaner(s) arrive? Please, we urge you not to run around trying
to straighten up your place before the cleaner arrives, after all, this is why you called
A-1 Cleaning right? You Do The Grime, So We Save You Time!
Do I need to be home when you clean?
If you feel you need to be home to met your clean team, it's your choice. If you
choose not to be home, you can give us a key which we can pick up before your
cleaning date or you can hide a key in a safe place. If you choose to give us access
through your garage, you can just give us your entry code. Same applies with your
alarm system. By far the most efficient and problem free way for everyone is for
you to give us a key and alarm code.
How do you protect my keys?
Your key is secured in a locked key safe that only the management has access to.
The key is issued to your team supervisor who returns it at the end of the day.
How do I pay for your services?
Payment is due at time of service. You may pay by cash, personal check, or credit
card (we accept MC or Visa). If you are not home during your initial cleaning, we
will ask you for the full estimated amount. If it takes less time then we estimated,
you will be given a credit towards your next cleaning or refund the difference.
On your regular scheduled cleanings we ask that you leave payment on your
kitchen counter. If you pay by credit card we will handle the process from our
office.
YES! We are Bonded, and Insured. Please feel free to ask to see our Liability
Coverage.
What if something in my home gets broken?
A-1 Cleaning realizes the nature of cleaning requires our staff to touch virtually all
items within one's home or office. If any damage/loss does occur, simply notify A-1
Cleaning within 48 hours of the cleaning date.
What if I have pets?
We love all animals, however, some pets shed a lot of hair and thus substantially
slow down our cleaning time, so we charge additional $10 per pet to compensate.
Always remember to keep guard dogs and other potentially dangerous animals
locked up in a dedicated place for the duration of a cleaning session.
Do I have to supply anything?
No! A-1 Cleaning supplies all cleaning supplies and equipment. Should I tidy up my
home before the cleaner(s) arrive? Please, we urge you not to run around trying
to straighten up your place before the cleaner arrives, after all, this is why you called
A-1 Cleaning right? You Do The Grime, So We Save You Time!
Do I need to be home when you clean?
If you feel you need to be home to met your clean team, it's your choice. If you
choose not to be home, you can give us a key which we can pick up before your
cleaning date or you can hide a key in a safe place. If you choose to give us access
through your garage, you can just give us your entry code. Same applies with your
alarm system. By far the most efficient and problem free way for everyone is for
you to give us a key and alarm code.
How do you protect my keys?
Your key is secured in a locked key safe that only the management has access to.
The key is issued to your team supervisor who returns it at the end of the day.
How do I pay for your services?
Payment is due at time of service. You may pay by cash, personal check, or credit
card (we accept MC or Visa). If you are not home during your initial cleaning, we
will ask you for the full estimated amount. If it takes less time then we estimated,
you will be given a credit towards your next cleaning or refund the difference.
On your regular scheduled cleanings we ask that you leave payment on your
kitchen counter. If you pay by credit card we will handle the process from our
office.
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